« January 2009 | Main
I'm working on a new pdf about effective influencing up - that is, making an impact on those higher up the food chain than you. Someone mentioned the other day that "big egos respond well to big flattery". Can this possibly be true?
David H Maister: Strategy and the Fat Smoker; Doing What's Obvious But Not Easy
Claire Raines: The Art of Connecting: How to Overcome Differences, Build Rapport, And Communicate Effectively With Anyone
John Simmons: We, Me, Them & It
Alan Fletcher: The Art of Looking Sideways
